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At Home Interior Shop, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help. Please read our Return & Refund Policy below to understand your options.
We accept return requests within 30 days from the date your order is delivered. If 30 days have passed after your delivery date, unfortunately, we cannot offer a return or refund.
To be eligible for a return, the product must meet all return requirements mentioned in this policy. We recommend inspecting your order carefully when it arrives and contacting our support team as soon as possible if you experience any issues.
To qualify for a return, your item must:
Unfortunately, returns requested after 30 days from the delivery date cannot be accepted.
We carefully inspect and package every order before shipment. However, in rare cases, products may arrive damaged during transportation or you may receive an incorrect item.
If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.
If you receive an item that is:
please contact us immediately at support@homeinteriorshop.com.
To help us resolve your request quickly, please include:
After reviewing your request, we will arrange a suitable solution, which may include a replacement or a full refund, depending on the situation.
If your item arrives damaged, defective, or you receive the wrong product, Home Interior Shop will cover the return shipping costs.
For all other eligible returns, customers are responsible for the return shipping expenses unless otherwise stated.
Once we receive your returned item, our team will carefully inspect it to confirm that it meets our return requirements.
After your return is approved, we will process your refund to the original payment method used during checkout.
Refund processing details:
Please note that original shipping fees may not be refundable unless the return is caused by an error from our side.
We understand that sometimes a replacement may be the best solution. Exchanges are available for items that arrive damaged, defective, or incorrect. If you would like to exchange an eligible product for another reason, please contact our support team. Exchange requests will be reviewed based on product availability and return eligibility.
Our team will guide you through the exchange process and help find the best solution for your order.
Orders may be canceled before they have been processed or shipped.
If your order has already been dispatched, it can no longer be canceled. In that case, you may request a return after receiving your order if it meets our return eligibility requirements.
Some products may not be eligible for return due to their material, condition, or customization. These include:
If your item arrives damaged or defective, please contact us with photos, and we will review your request for a replacement or refund.
If you have any questions regarding returns, refunds, or exchanges, our customer support team is happy to assist.
Email: support@homeinteriorshop.com
Website: https://homeinteriorshop.com/
We aim to respond to all customer inquiries as quickly as possible and provide a smooth, hassle-free shopping experience.